Information Collection and Usage
Upon registering to use the Website, We may ask you to provide us with information such as your name, e-mail address, mailing address, phone number or business name and other such credentials that are necessary to authenticate users, validate user actions, or communicate with users. We collect this information from you when you subscribe to our newsletter, respond to a survey, fill out a form or call a phone number listed on the Website. We will not use this information for any other purpose than providing you with the information requested by you through the Website. You may, however, visit the Website anonymously.
“Anonymous Information” means information that is not Personally Identifiable Information, that is, it does not enable identification of an individual user, such as aggregated information about the use of the Website and its services or reports that collect information about numerous users without identifying a particular user.
We also collect the content of messages you send to us, such as feedback and reviews you write, or questions and information you provide for customer support. When you contact us, such as for customer support, phone conversations or chat sessions with our representatives may be monitored and recorded.
How We Use Your Information
We do not collect any Personally Identifiable Information (“PII”) from you on the Website unless you voluntarily choose to disclose such information or, at your request, We connect you to a treatment center (a “Provider”) by phone, chat functionality or other process.
- In order to take advantage of certain services and features on the Website, you must provide certain PII and Anonymous Information.
- If you submit PII to us through the Website, then We may use your PII to provide services to you, improve our services, identify and authenticate your access to the Website and its services, or connect you to a Provider. In addition, We use Anonymous Information in aggregate form to build higher quality, more useful services such as by performing statistical analyses of the collective characteristics and behavior of our users to personalize your experience on the Website.
- We may use your e-mail address to send you notifications and information that are related to your use of the Website, answer your questions about the Website, or fulfill a legal or regulatory disclosure requirement.
The Owner is not attempting to provide any type of health advice or analysis to users. The Website is simply presenting users with information regarding substance abuse and treatment centers as well as tools to connect to such treatment centers. Users should not interpret the Website’s display of this data as any type of assessment from it. Owner is not responsible for any assessment or decision users make based on the data presented in the Website or the services of any Provider.
Data That You Direct Us to Share
Some of our services may allow you to share information with others, such as leaving comments relating to a blog post. Remember that when you share information publicly, it may be indexable by search engines. Do not share information that you do not want to be made public.
Owner’s Policy For Children
Cookies and Other Tracking Technologies
Some of our Website pages may utilize “cookies” and other tracking technologies like pixel tags and web beacons to improve the functionality of the Website. Cookies are text files that are sent by servers to web browsers and stored on your computer. They tell us which parts of the Website you’ve visited so We can alert you to software compatibility issues and save your preferences for future visits to the Website. Web beacons and pixel tags are images embedded in a webpage or e-mail for the purpose of measuring and analyzing usage and activity. The Website, or third party service providers acting on our behalf, may use web beacons and pixel tags to help us analyze usage and improve our functionality. Some cookies and other technologies may serve to recall PII previously provided by a user.
Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time, which means that we collect information about your online activity while you are using our Services. We do not collect online activity after you leave our Services.
When You Contact Us For Help
Whenever you contact Owner for help, We may collect your name and e-mail address along with additional information you provide in your request so that We can provide you with assistance and improve the Website.
The privacy and security of user data is important to us. We maintain physical, electronic, and procedural safeguards that are designed to control and protect your data from unauthorized access. We adhere to accepted industry privacy standards.
In addition, We use encryption and a protocol for transmitting private information via the Internet. Unfortunately, no maintenance of data or transmission over a public network such as the Internet can be guaranteed to be secure. Therefore, while We follow accepted industry standards and implement reasonable security practices to protect PII, We cannot guarantee its absolute security.
How Does Owner Handle Data From International Visitors?
The Website is hosted and operated entirely in the United States and is subject to United States law. Any personal information that you provide to Owner is being transferred to Owner for use solely in the United States and will be hosted on United States servers. You consent to the transfer of your personal information to the United States. If you are accessing the Website from outside the United States, please be advised that United States law may not offer the same privacy protections as the law of your jurisdiction.